Vision

Our vision is to continue leading in the expanding ICT industry by providing Dell’s customers with seamless hardware servicing and staying ahead of the field through introducing and maintaining best-in-class operations, resulting in the fastest turnaround times.

Mission

Teyseer Technology Services is focused on maintaining our reputation as a highly credible service company, backed by our efficient customer care. We take care of Dell’s customers’ service requirements in an easy to access, fast and reliable manner, so they can focus more on their business and less on worrying about hardware issues.

Values

At Teyseer Technology Services we pride ourselves on our service, our professionalism, and our quality. We are guided by a Value system that enables us to achieve our vision and mission through:

Remaining Customer-Focused: We strive to identify our customers’ needs and provide appropriate solutions, always earning our customers’ trust and respect.

Being Employee-Centric: We ensure our staff are well-equipped to be successful at what they do with regular training, certification, and knowledge-transfer from Dell.

Integrity Is Our Bedrock: We maintain an honest and transparent relationship in all of our dealings with our customers, suppliers and partners following international best practices in our policies and processes.

Our Winning Spirit: Our commitment to continual improvement in our service offerings ensures we deliver successful results comparable with global industry standards.