Our Journey of Over 40 Years
Teyseer Technology Services is a subsidiary of the renowned Teyseer Group, a name synonymous with business excellence for over four decades in Qatar.
Formerly part of one of the pioneering IT companies in Qatar – Computer Arabia, established in 1978 – Teyseer Technology Services was recently created from Computer Arabia’s Service Centre division and is now a separate entity, bringing along the expertise, experience, reliability, and dedication to customer satisfaction the brand is notable for.
Who We Are
With sales of premium quality, cost-effective Dell hardware products and systems going through our parent company Computer Arabia – a Dell Titanium Partner, TEYSEER TECHNOLOGY SERVICES benefits from the highest levels of Dell provided training and support, resulting in best-in-class hardware servicing, which we provide to our valued partners and customers. This is reflected in Dell’s industry leading 3 to 5 years’ Service Warranty, which guarantees peace of mind and cements the company’s commitment to delivering highest quality products.
Our vision is to continue leading in the expanding ICT industry by providing Dell’s customers with seamless hardware servicing and staying ahead of the field through introducing and maintaining best-in-class operations, resulting in the fastest turnaround times.
Teyseer Technology Services is focused on maintaining our reputation as a highly credible service company, backed by our efficient customer care. We take care of Dell’s customers’ service requirements in an easy to access, fast and reliable manner, so they can focus more on their business and less on worrying about hardware issues.
At Teyseer Technology Services we pride ourselves on our service, our professionalism, and our quality. We are guided by a Value system that enables us to achieve our vision and mission through:
Remaining Customer-Focused: We strive to identify our customers’ needs and provide appropriate solutions, always earning our customers’ trust and respect.
Being Employee-Centric: We ensure our staff are well-equipped to be successful at what they do with regular training, certification, and knowledge-transfer from Dell.
Integrity Is Our Bedrock: We maintain an honest and transparent relationship in all of our dealings with our customers, suppliers and partners following international best practices in our policies and processes.
Our Winning Spirit: Our commitment to continual improvement in our service offerings ensures we deliver successful results comparable with global industry standards.